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Key Takeaways for Consumer Credit Firms FCA enforcement data from 2025 highlights the importance of proactive compliance, with a focus on consumer harm, financial promotions, reporting failures, and governance weaknesses. Key Enforcement Trends Mis-selling & High-Cost Credit – Inadequate affordability checks, misleading promotions, weak arrears monitoring. Consumer Duty Non-Compliance – Policies without evidence of good...
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FCA Sets Faster Timelines—But Don’t Get Complacent The FCA has unveiled a new set of targets for authorisations. On paper: faster approvals. In practice: tougher hurdles. What’s Changing? The FCA now expects: – 80% of straightforward applications to be resolved in 2 months – 80% of moderately complex cases in 6 months – 80% of...
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What Firms Need to Know From 1 January 2026, many consumer credit firms will face new reporting requirements under the FCA’s CCR009 return. The changes, finalised in Policy Statement PS25/3, mark a significant shift in how the FCA gathers data from credit brokers, lenders, and debt counselling firms. For directors and compliance teams alike, the...
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What it means for lenders, brokers and HCSTC providers Buy Now, Pay Later (BNPL) has moved from a clever checkout add-on to a core part of the UK credit market. Policymakers have now set out a clear path to full regulation — with hard dates, defined scope and a transition route. This piece fact-checks the...
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FCA Tightens the Screws on Credit Firm Promotions For credit brokers, lenders, and other consumer credit firms, financial promotions remain one of the highest-risk compliance areas. The FCA has emphasised that unclear, misleading, or non-compliant promotions can cause significant consumer harm, with enforcement action taken swiftly when standards are breached. Regulatory Backdrop The rules governing...
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Are Credit Brokers FCA-Ready? The FCA has increasingly focused on appointed representatives (ARs) in consumer credit, signalling that firms cannot outsource responsibility for compliance. Data from 2025 shows continued scrutiny on consumer harm, reporting failures, financial promotions, and governance weaknesses. Key Enforcement Areas Mis-selling & High-Cost Lending Weak affordability assessments. Misleading promotions. Inadequate arrears and...
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Where Credit Firms Should Focus It has been just over a year since the FCA’s flagship Consumer Duty came into effect for most retail financial services firms, including credit brokers, lenders, and consumer credit providers. For many businesses, this has been the most significant regulatory shift in the past decade – reshaping expectations around culture,...
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PS25/3 – The FCA Just Revolutionised Consumer Credit Reporting: Are You Ready? When the FCA publishes PS25/3: Consumer Credit Regulatory Returns on 7 May 2025, it didn’t just tweak the rules—it delivered a step-change in how credit broking and related firms must report supervisory data (fca.org.uk). You can read the full text of PS25/3 (PDF)...
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The FCA’s Consumer Duty isn’t new—but as we enter its second full year, expectations are rising fast. Firms regulated for consumer credit can no longer rely on policies that simply ‘tick the box’. What’s Changing in 2025? By 31 July 2025, firms must: Complete their second annual Consumer Duty Board Report Evidence of measurable improvements...
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