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October 27, 2025
27
Oct

Vulnerable Customers in Focus

October 27, 2025
Preparing for FCA Thematic Reviews The FCA continues to prioritise consumer vulnerability, with thematic reviews focusing on how firms identify, support, and treat vulnerable customers. This requires strategic oversight and operational readiness. Key Review Areas Customer Identification & Segmentation – Detection, categorisation, and MI reporting. Product and Service Design – Suitability, affordability, transparent fees, and...
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27
Oct

Consumer Credit Crackdown

October 27, 2025
FCA Targets High-Risk Firms With New Threshold Conditions The FCA has turned up the heat on high-risk consumer credit firms—signalling that authorisations will no longer be rubber-stamped. Key Takeaways from the FCA’s Warning Firms must demonstrate clear governance and senior manager accountability. There is a stronger emphasis on the adequacy of financial resources and wind-down...
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